What information must be included in a written notice when a complaint is filed?

The correct choice requires that a written notice when a complaint is filed must include comprehensive information related to the complaint process. This encompasses specific details about the complaint itself, ensuring all parties involved are adequately informed about the nature of the allegations.

Including the details of the complaint helps the respondent understand the issues they are facing and prepares them for a potential hearing. Information on hearings, outcomes, and termination of the investigation is essential as it provides transparency about the progression and resolution of the complaint, ensuring that both parties are aware of the status and results of the process. Incorporating an appeal notice is also crucial, as it gives the affected parties the opportunity to contest the findings or the process if they believe it to be unjust.

This thorough approach aligns with best practices in complaint handling, fostering fairness and accountability in the investigation process, which is ultimately vital for maintaining trust in the system.